• Another Reason for Cloud Storage

    I just received a call from a remote maintenance client with a big problem.  She had prepared a presentation on her desktop computer, and then forgot to copy it to her laptop before flying to another city to give the presentation.  It was crunch time, with less than 60-minutes until the presentation.  What would you(…)

  • Don’t Give Your Customers A Virus

    I ran across a website yesterday that illustrates a great way to piss off your customers without even trying.  Users without virus protection will get a virus when they visit the site.  Users with protection will be warned that the site is infected. The Problem The company is a legitimate Rhode Island business in the(…)

  • Fixed Price Part 2 – Payment

    I’ve already detailed how I feel about fixed price versus hourly rates, now for some details related to making fixed price work best. There are three ways to handle payment with a fixed price.  1) payment up front, 2) payment afterwards, and 3) incremented payment.  Just as with fixed versus hourly, the incentives are very(…)

  • Tim’s Tips for Better Searching

    The Internet can connect us to virtually unlimited information on more topics than we can imagine.  So many daily curiosities and needs can be solved without leaving the computer.  In fact, the amount of information has become so diverse and comprehensive that not getting what we want is more often because we don’t know where(…)

  • 2013 Goals – Update 1

    My resolutions This is a followup to New Years Resolutions. 1. Improve Business Communication This is my weakest area.  There are specific people whom I am chronically slow at responding to.  If you’re one, please keep on me as I want to fix this. 2. Blog Regularly Are Dells Really Cheaper?, Maintain, Repair, or Replace?, Storing Files, How To Fail(…)

Another Reason for Cloud Storage {0}

I just received a call from a remote maintenance client with a big problem.  She had prepared a presentation on her desktop computer, and then forgot to copy it to her laptop before flying to another city to give the presentation.  It was crunch time, with less than 60-minutes until the presentation.  What would you(…)

Don’t Give Your Customers A Virus {0}

I ran across a website yesterday that illustrates a great way to piss off your customers without even trying.  Users without virus protection will get a virus when they visit the site.  Users with protection will be warned that the site is infected. The Problem The company is a legitimate Rhode Island business in the(…)

Fixed Price Part 2 – Payment {0}

I’ve already detailed how I feel about fixed price versus hourly rates, now for some details related to making fixed price work best. There are three ways to handle payment with a fixed price.  1) payment up front, 2) payment afterwards, and 3) incremented payment.  Just as with fixed versus hourly, the incentives are very(…)

Tim’s Tips for Better Searching {0}

The Internet can connect us to virtually unlimited information on more topics than we can imagine.  So many daily curiosities and needs can be solved without leaving the computer.  In fact, the amount of information has become so diverse and comprehensive that not getting what we want is more often because we don’t know where(…)

2013 Goals – Update 1 {0}

My resolutions This is a followup to New Years Resolutions. 1. Improve Business Communication This is my weakest area.  There are specific people whom I am chronically slow at responding to.  If you’re one, please keep on me as I want to fix this. 2. Blog Regularly Are Dells Really Cheaper?, Maintain, Repair, or Replace?, Storing Files, How To Fail(…)

Backups Gone Bad {0}

A client recently handed me a pair of hard drives to recover data from.  The story was that they both had backups from years ago but the power supplies and computer that they came from were no longer available.  What follows is the reason to avoid using external hard drives and the reason to come(…)

Online Backups {0}

With all my talk about the value of backups and data storage, I hadn’t yet discussed why online backups are so great. I’ll assume that we’re on the same page about wanting backups to protect against the unexpected.  If not, you might want to look at the articles above. What We’re Protecting Against When protecting(…)

How To Fail At Going Online {0}

I recently received my quarterly tax letter from the City and County of Denver and was excited by a new insert.  Along with the usual form to pay my Occupational Privilege Tax was an insert (two actually, somebody must have had sticky fingers) about paying taxes online.  You can imagine how exciting the prospect of putting the checkbook(…)

Storing Files {0}

Document storage has become a big issue at home and in businesses.  Most computer users used to have only one choice, save the file on your computer.  Now there are many options, and with many options comes much confusion.  I’m going to cover the reasons to use some of the most common: internal drive (a.k.a.(…)

Maintain, Repair, or Replace? {0}

As everyone has at some time or another experienced, computers can break down.  When this happens there’s always the question of repairing or replacing.  If you’re of the proactive mindset, you’ll also wonder if it’s better to prevent this question with regular maintenance.  Since I get asked these questions every week, I thought I’d share(…)